Strategic Program & Operations Leader

Jeffrey Hoyt, PMP

I lead enterprise initiatives that bring structure to complexity and turn strategy into reliable delivery.

From PMO buildout and post-acquisition integration to systems rollout and cross-functional governance, I help organizations execute critical priorities with clarity, pace, and measurable outcomes.

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Built Sprout's PMO operating model

Led NewsWhip post-acquisition integration

Managed operations across five Isobar clients

About

Execution leadership grounded in governance, systems thinking, and business outcomes

Jeffrey Hoyt is a strategic delivery leader who helps organizations execute complex priorities across business and technology.

His work centers on PMO enablement, operational transformation, and practical governance models that teams can adopt quickly and sustain over time.

He is trusted to stabilize execution in high-change environments and translate ambiguity into clear plans that improve speed, accountability, and decision quality.

Experience

Recent leadership roles with emphasis on enterprise delivery, PMO buildout, and cross-functional execution

Senior Program Manager, PMO

Sprout Social, Inc. · Jan 2024 - Feb 2026

PMO Buildout
Enterprise Delivery
Executive Governance

Mandate

Co-founded Sprout's PMO to support enterprise-wide initiatives requiring stronger alignment, consistency, and execution discipline.

Leadership Impact

Led high-stakes programs that improved planning quality, risk visibility, and cross-functional collaboration across business and technical teams.

Execution Model

Built governance cadence, roadmap structure, dependency controls, and executive reporting to move complex initiatives from ambiguity to action.

Senior Program Manager, Corporate IT

Sprout Social, Inc. · Oct 2021 - Jan 2024

Team Leadership
Jira + BigPicture
PM Standards

Mandate

Led a team of project managers while scaling Corporate IT delivery practices and operating standards.

Leadership Impact

Improved portfolio visibility and planning confidence by strengthening prioritization and reporting for managers and directors.

Execution Model

Implemented BigPicture for Jira, formalized PM standards, and established collaborative intake, planning, and status workflows.

IT Program Manager, Corporate IT

Sprout Social, Inc. · Jan 2020 - Oct 2021

Corp IT PM Practice
Salesforce Billing
PM Guild

Mandate

Established foundational program management practices in Corporate IT while leading systems and workflow initiatives.

Leadership Impact

Improved delivery consistency and team capability through mentorship, process standardization, and shared operating agreements.

Execution Model

Designed intake and prioritization models, co-founded the PM Guild, and led cross-functional coordination with legal and billing teams.

Product / Project Manager

Isobar · Apr 2015 - Jan 2020

Multi-Client Operations
Delivery Governance
Executive Reporting

Mandate

Managed cross-functional digital delivery and operations across enterprise client programs.

Leadership Impact

Improved execution rhythm and status transparency while coordinating analysts, delivery teams, and senior stakeholders.

Execution Model

Led sprint planning, roadmap sequencing, effort estimation, and executive communications across concurrent client initiatives.

Selected Impact

Recent examples of turning strategic priorities into structured execution and measurable results

Executive Takeaway

NewsWhip Post-Acquisition Integration

Stabilized an acquisition integration under compressed timelines with executive-grade visibility.

Challenge

A newly acquired business needed cross-functional integration with minimal transition time and high executive visibility.

Action

Took ownership with one week of notice, built the master integration roadmap, and led weekly milestone governance across teams.

Outcome

Delivered critical integration milestones on schedule with clear visibility into dependencies, risks, and decisions.

Tools / Methods

Program governance, roadmap management, executive reporting, dependency tracking

Executive Takeaway

Sprout PMO Foundation

Created a PMO operating model to unlock enterprise-wide efficiency and collaboration.

Challenge

Enterprise initiatives were constrained by siloed delivery practices and inconsistent execution standards.

Action

Co-founded the PMO to support enterprise-wide project delivery through shared governance, standards, and operating cadence.

Outcome

Raised cross-team collaboration and execution efficiency for complex business and technology initiatives.

Tools / Methods

PMO design, standards definition, operating cadence, stakeholder governance

Executive Takeaway

Enterprise Pricing & Packaging Program

Improved decision velocity on a strategically critical enterprise initiative.

Challenge

A high-impact pricing and packaging initiative required alignment across executives, finance, and external advisors.

Action

Led cross-functional execution, facilitated executive working sessions, and partnered with Finance on revenue and margin modeling inputs.

Outcome

Enabled faster decision cycles and clearer alignment for a strategically consequential initiative.

Tools / Methods

Cross-functional facilitation, executive workshops, financial collaboration, program leadership

Executive Takeaway

Jira + BigPicture Portfolio Visibility

Turned fragmented reporting into a collaborative planning and governance system.

Challenge

Planning and status reporting were fragmented, reducing predictability and slowing leadership decisions.

Action

Implemented BigPicture for Jira and introduced a common approach to planning, prioritization, and reporting.

Outcome

Improved forecast confidence and decision readiness for managers and directors.

Tools / Methods

Jira, BigPicture, portfolio reporting, planning governance

How I Lead

How I drive complex delivery with clarity, accountability, and practical operating rigor

Principle 1

Create operating clarity first

I start by defining ownership, outcomes, and decision paths so teams can execute with less ambiguity and less rework.

Principle 2

Make dependencies visible early

Complex delivery fails quietly when dependencies stay hidden. I surface them early and manage them as a shared leadership concern.

Principle 3

Build governance teams will use

I design practical governance that supports momentum, not overhead, with cadence and reporting that improve decisions at every level.

Principle 4

Use AI to elevate human judgment

I focus AI on repeatable operational work so teams can redirect time toward strategic thinking, risk management, and higher-value decisions.

Core Expertise

Capabilities built for scalable execution and cross-functional alignment

Program / Portfolio Leadership

Enterprise program orchestration
Dependency and risk governance
Executive communication and decision support

PMO & Delivery Operations

PMO operating model design
Delivery standards and operating cadence
Portfolio planning and status rigor

Process & Workflow Optimization

Cross-functional process redesign
Contract and legal workflow improvement
Operational friction reduction at scale

Systems Implementation

Jira + BigPicture implementation
Salesforce-adjacent delivery coordination
Enterprise tooling adoption and rollout

Business & Data Analysis

KPI and reporting alignment
Data-informed prioritization
Revenue and margin decision support

Cross-Functional Team Leadership

Leadership across business and technical teams
Manager enablement and PM mentorship
US and global distributed collaboration

Education & Credentials

Business education, delivery certification, and current strategic upskilling

University of Richmond

Bachelor of Arts in Business Administration

Marketing and Management Systems

Project Management Professional (PMP)

Validates disciplined, value-focused leadership across complex, cross-functional project and program delivery.

PMI · Issued December 2019 · Expires December 2028

Selected Continuing Education

How to Build an Enterprise AI Strategy
Starweaver · Issued February 2026
Fundamentals of Building AI Agents
IBM · Issued March 2026
Talking to AI: Prompt Engineering for Project Managers
Project Management Institute · Issued July 2025

Contact

Seeking strategic roles focused on business process efficiency and AI-enabled operational performance

I am pursuing strategic leadership opportunities centered on making business processes more efficient at enterprise scale. I am especially interested in applying AI within organizations to improve resource efficiency and enable teams to focus more on strategy and high-value decision-making.

Email Jeffrey Connect on LinkedIn